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Product: Drivetime Customer Care Clear all filters (0 of 66 reviews match)
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Drivetime's reply to:

Hello Rick, Thank you for reaching out to us and I am truly sorry that the information provided to you about the factory warranty was incorrect on your specific vehicle of interest. DriveTime wants to make sure that not only are we providing the vehicle’s history to...
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Drivetime Customer Care
#1256832
Drivetime's reply to:

Hello, Thank you for sharing your concerns regarding our sales process. I apologize if clear expectations were not set prior to you making the trip to our dealership. At DriveTime, we strive to be as transparent and provide a comfortable experience for all of our...
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Drivetime Customer Care
#1239990
Drivetime's reply to:

Hello Misty, Thank you for taking the opportunity to provide feedback regarding your recent interaction with DriveTime. I want to sincerely apologize for any inconvenience or frustration that you experienced due to the amount of time needed to provide your layaway...
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Drivetime Customer Care
#1124193
Drivetime's reply to:

Hello Michael, Thank you for taking the time to provide feedback about your experience with our online pre-approval. I am saddened to hear that you are disheartened with us. Please know that we offer our online pre-approval to provide a basic idea of the down payment....
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Drivetime Customer Care
#1099811
I will be sure to tell everyone I know how DriveTime treats customers and even though my credit was horrible I was never made to feel bad and was treated with respect and treated like a customer. Great job to Franklin for staying past closing to finish my deal. Thank...
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Drivetime Customer Care
#1044300
Drivetime's reply to:

Hello Mattie, Thank you taking the time to provide feedback. I am sorry hear about the level of customer service you received. Please know, at DriveTime, our company policy for the purchase of a vehicle is that either the buyer or the co-buyer (if applicable) must have...
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Drivetime Customer Care
#1032870

Testimonial

Great people.They will help you get into a car that you will love. They will get you financing at a reasonable price and help you find the car that you are looking for. They will go all out to help you out. Jason of Amelia, Ohio
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Drivetime Customer Care
#1029986

Testimonial

I would recommend DriveTime to anyone with good or bad credit. They went out of their way to find just what I was looking for. Brought a van from another site for me to look at. We did buy that van. Van was also very clean and ready to *** the lot. Carolyn of Clover,...
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Drivetime Customer Care
#1018142
My experience from the moment I pulled into the parking lot to the time I signed the contract was great.I have already recommended people to this store. I look forward to doing business with the location and keeping a great relationship for years to come. Thank you....
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Drivetime Customer Care
#1018144
Drivetime's reply to:

Hello James, Thank you for taking the opportunity to leave your review. Here at DriveTime, we appreciate all forms of feedback, as it aids us in improving our overall customer experience. I want to sincerely apologize if you were not entirely satisfied with the vehicle...
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Drivetime Customer Care
#1002819